Built for Magento & Shopify Merchants
Turn your store data into
revenue-driving decisions
Sheptric combines an AI Sales Assistant, unified analytics, and predictive intelligence in one platform — replacing fragmented tools with clarity, direction, and action.
Higher conversion for AI-chat shoppers
Average conversion lift with AI agents
Revenue uplift vs generic promotions
The Problem
Revenue leaking every day.
Most merchants are sitting on a goldmine of customer data — but it lives in disconnected silos, and turning it into action still requires manual effort and expensive specialists.
Missed cross-sell and upsell moments that no human team can catch at scale — every hour, every visitor.
Returning customers receive no personalized re-engagement, even when purchase history clearly signals an upcoming need.
Every unknown shopper is treated the same — no mechanism to discover intent and guide them to the right product.
Teams spend more time assembling reports than acting on them — while competitors move faster.
The Solution
One intelligent platform.
No competitor delivers all three together. Sheptric is the only unified AI commerce intelligence layer built specifically for eCommerce.
A GenAI-powered assistant embedded directly in your storefront. It doesn't answer FAQs — it sells. For every visitor type, at every stage of the journey.
- Recommends products by category, margin, availability, and purchase intent in real time
- Recognizes returning customers and surfaces timely repurchase suggestions based on purchase history
- Guides new visitors through a discovery dialogue to build an instant interest profile
- Suggests accessories, alternatives, and complementary items automatically
- Embeds seamlessly in Magento and Shopify — no engineering lift required
I need a gift for my partner — around €80
Based on your previous orders and what's trending this season, I'd suggest the Lumière Silk Set (€79). It's our #1 reorder this month. Want me to add it? 🎁
Yes! And what goes well with it?
Customers who buy this often add the Rose Water Mist (€22) — bought together 68% of the time. I can bundle both at €95.
A natural-language analytics interface that sits on top of your unified data. Any team member — regardless of technical skill — can query business data conversationally.
- "Who is my top customer year-to-date?" — answered instantly
- "Which customers churned last quarter?" — with segment breakdown
- "Where am I losing margin?" — pinpointed to product and channel
- "Which products should I restock, and which should I promote?"
- Returns plain-language answers with directional sales strategy recommendations
Which products should I promote this week?
Based on margin, stock levels, and traffic trends: promote the Apex Runner (high margin, low visibility) and bundle the Classic Tee with the Sport Shorts — conversion rate jumps 34% on that pair.
What's my churn rate this month vs last?
Churn is down 8% month-on-month. The re-engagement campaign for 60-day inactive customers drove 214 repeat orders. Segment B still needs attention.
A single data backbone that aggregates, normalizes, and enriches commerce data from across your ecosystem. Pre-built dashboards for every team, no analyst required.
- Real-time dashboards: revenue, orders, CVR, live visitors, product performance
- Full historical data import — trend and cohort analysis from day one
- Profit & P&L tracking at product, category, and order level
- Campaign & channel attribution — what drives revenue, not just clicks
- Customer Lifetime Value (CLV) tracking and segmentation
Revenue Today
↑ 18% vs yesterday
Conversion Rate
↑ 0.9pp this week
Active Visitors
Live right now
Avg. Order Value
↑ from €71 last month
How It Works
No data engineers. No SQL. No BI consultants. Sheptric connects, learns, and starts delivering value from day one.
Install the Sheptric plugin for Magento or Shopify. We ingest your orders, customers, products, and historical data securely — in minutes.
Your data is unified, normalized, and enriched automatically. Customers, orders, products, channels, and journeys — all in one intelligence layer.
The Sales Assistant goes live on your storefront. Dashboards populate instantly. The AI Copilot is ready for your first question.
Act on predictive churn alerts, demand forecasts, margin reports, and personalized selling recommendations — continuously improving.
Key Features
Eight core capabilities that cover the full commerce intelligence stack — from visitor to loyal customer.
Identify at-risk customers before they lapse. Predictive models trigger automated re-engagement at the optimal moment in the purchase cycle.
Intelligent cross-sell, upsell, and repurchase suggestions personalized to each shopper's history, intent, and behavioral patterns.
CLV, RFM segmentation, repeat purchase rate, product velocity, and margin profile — all pre-built and ready to act on.
Margin analysis at the product, category, and order level. Know exactly where your business makes — and leaks — money.
End-to-end visibility into which traffic sources and campaigns drive actual revenue — not just clicks — with cross-channel ROI comparison.
Live revenue, live visitors, conversion rate, and product performance in a single view. Built for marketing, ops, finance, and sales teams.
GenAI-generated selling recommendations based on product intelligence, customer behavior, and market signals — directional, not generic.
Demand forecasting, conversion probability scoring, LTV prediction, and repurchase behavior modeling — anticipate outcomes before they happen.
Industries
Sheptric's product segmentation and AI models are trained on vertical-specific commerce patterns — not generic eCommerce assumptions.
What Merchants Say
and enterprise stores alike.
"We used to spend hours digging through dashboards just to understand what happened. Now we just ask — and get the answer instantly. It's honestly changed how we operate day to day."
Head of eCommerce, Fashion Brand
"The AI Sales Assistant increased our basket size by 22% in the first month. Customers who chat convert at nearly 5× the rate of those who don't. The ROI is undeniable."
Founder, Consumer Electronics Store
"We finally know where we're making and losing margin — down to the product level. The P&L tracking alone saved us more than the subscription cost in the first quarter."
CFO, Home & Garden Retailer
Pricing
Start free. Scale as you grow. No hidden fees, no data-engineering overhead, no analyst required.
- AI Sales Assistant (up to 5,000 conversations/mo)
- Real-time revenue & conversion dashboards
- Customer & product KPI tracking
- Magento or Shopify integration
- Email support
- Everything in Starter
- AI Data Chat (unlimited queries)
- P&L tracking & margin analysis
- Campaign attribution & CLV tracking
- Churn prediction & demand forecasting
- Priority support + onboarding call
- Everything in Growth
- Unlimited conversations & data volume
- White-label option for agencies
- Custom integrations & data sources
- Dedicated success manager
- SLA & enterprise security
- Everything in Growth
- Unlimited conversations & data volume
- White-label option for agencies
- Custom integrations & data sources
- Dedicated success manager
- SLA & enterprise security
Performance Model
We only earn when you earn. Every sale initiated or assisted by Sheptric concierge generates a 2.5% commission - billed monthly alonside your flat fee. Attribution is based on a 48-hour session window from the first interaction.
For Enterprise customers, the commission rate and attribution window are fully negotiable based on volume and custom integration requirements.
Chat-initiated purchase
Customers searches via adds to cart within 48h
Assisted purchase
Product recommended by concierge, purchased in same session
Organic / direct purchase
No concierge interaction in the attribution window
Feature comparison
All plans include SSL, GDPR-compliant data handling, Magento & WooCommerce connectors, and standard uptime monitoring.
| Feature | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
|
CONCIERGE EXPERIENCE |
||||
|
Chat widget (embed + API) |
|
|
|
|
|
Product carousel recommendations |
|
|
|
|
|
Conversation starter chips |
|
|
|
|
|
Dynamic category chips (live from BigQuery) |
|
|
|
|
|
Custom branding (colours, logo, tone) |
|
|
|
|
|
AI & SEARCH |
||||
|
Vertex AI semantic product search |
|
|
|
|
|
Natural language understanding |
|
|
|
|
|
Languages supported |
2 |
5 |
Unlimited |
Unlimited |
|
Custom ML model fine-tuning |
|
|
|
|
|
ANALYTICS & REPORTING |
||||
|
Session & attribution tracking |
|
|
|
|
|
Report frequency |
Monthly |
Weekly |
Daily |
Real-time |
|
Custom analytics dashboard |
|
|
|
|
|
SUPPORT & SLA |
||||
|
Support channel |
Email |
Email |
Priority email + chat |
Dedicated manager |
|
Response SLA |
Best effort |
48 h |
24 h |
4 h |
|
Uptime SLA |
— |
— |
99.5% |
99.9% |
|
INFRASTRUCTURE |
||||
|
Multi-store / multi-tenant |
|
|
|
|
|
On-premise / private cloud |
|
|
|
|
|
DPA & security review |
|
|
|
|
News
Discover fresh ideas, expert advice, and the latest industry news. Stay ahead with valuable insights designed to inspire and inform.
